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Common questions and answers.

Answers to the most common and popular questions.

1. Do you deliver the same day?

Yes, we do, although this answer is on the homepage information, this is a confirmation!


2. Can I order now and you delivery today or another day?

Yes, you can do that, place your order today and we will delivery any day you specify during our business hours.

3. Can you provide a picture of the arrangement before the delivery?

Yes. But you need to ask for that and provide a cel phone to send you the picture.

4. Can I order flowers for pick up at the store?

Yes, you can do that. Place your order over the telephone or over this website for pick up at the store.

5. Do you delivery after 4 pm or afternoon?

Yes, we do delivery after 4 pm and even later during our business hours just remember delivery takes time after you place your order the frame time is 4 hours.

Another thing to take into consideration order has to be for delivery in our delivery service area or we can refuse your order, information about delivery area here.

6. How can I use a coupon or discount on your website or store?

If you have a coupon or promo code just pay attention to the details sometimes together with that you will receive the instructions to use it and the time you have for that, when you have a promo code you can use it over the website entering it on the checkout process it will say something like; “Enter a promo code” of course if is there some available at the moment, sometimes according the indications you can use it mentioning it over the telephone too, or showing it at the store.

7. Can I ask for a different color in flowers for the arrangement I ordered, and can you do flowers substitution?

We can do your floral arrangement according your favorite or preferred color of course always if those colors are available.

And about substitution please pay attention, we will try to do your arrangement according to your likes but is not possible to change some flowers for example with the difference in the price, because some flowers prices are much higher. We will do any possible substitution, but you will need to pay the difference in price if is there any, sometimes is even better to keep the arrangements the way they are designed in our website because they will not look same or nice when you change some flowers, please be flexible about those reasons.

8. Do you ship by hand or deliveries by hand?

Yes, we do the shipments ourselves by hand, directly to the address you provide.

9. How long do you take to delivery flowers after I place my order?

We delivery within 4 hours after we have your order, if we are not able to do it in this time, we can take just a little longer.

10.. What are the occasions for which you make floral arrangements?

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